Help Centre

68game Frequently Asked Questions

Everything Pakistani players need to know about the 68game platform — from registering your account and completing KYC, to depositing via JazzCash or EasyPaisa, betting on PSL cricket, claiming bonuses, and using our responsible gaming tools. Browse by category below or use the quick-jump links to find your answer fast.

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Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming

25 Questions

Comprehensive answers covering every aspect of the 68game platform

5 Categories

Account, Payments, Games, Bonuses, and Responsible Gaming topics

24/7 Support

Live chat always available if your question is not answered here

Pakistan-Focused

All answers written specifically for JazzCash, EasyPaisa & PKR users

Account & Registration

5 Questions

Creating a 68game account is straightforward. Visit 68game.one, click the registration button, and fill in your mobile number, email address, and a secure password. You will receive an OTP on your Pakistani mobile number to verify your registration. Once confirmed, your account is active and you can make your first deposit immediately using JazzCash, EasyPaisa, or a bank transfer.
REGISTRATION

68game requires a clear copy of your Pakistani CNIC (both front and back) as your primary identity document. You may also need to confirm that your JazzCash or EasyPaisa account is registered in the same name as your CNIC. In some cases, a selfie holding your CNIC is requested. KYC is mandatory before your first withdrawal is processed and is typically reviewed within 24 hours of document submission.
KYC

No. 68game strictly enforces a one-account-per-player policy. Creating multiple accounts — whether using different mobile numbers, email addresses, or payment methods — is a direct breach of the Terms and Conditions. If duplicate accounts are detected, all associated accounts will be suspended and any balances may be forfeited. If you have accidentally created two accounts, contact live chat support immediately to resolve the situation.
ACCOUNT POLICY

On the 68game login page, click the 'Forgot Password' link. Enter your registered mobile number or email address and you will receive a reset link or OTP. Follow the steps to set a new password. If you no longer have access to your registered number or email, contact 68game's 24/7 live chat support with your CNIC details for identity-verified account recovery assistance.
LOGIN HELP

To permanently close your 68game account, contact the live chat support team and submit a formal account closure request. Before closure is processed, any verified real-money balance will be withdrawn to your registered payment method. Note that permanently closed accounts cannot be reopened. If your reason for closure is related to gambling concerns, the 68game team will also offer self-exclusion as an alternative option.
ACCOUNT CLOSURE

Deposits & Withdrawals

7 Questions

The minimum deposit at 68game is Rs 500 (Pakistani Rupees). This applies across all supported payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. There is no maximum deposit limit set by 68game itself, though your individual payment provider may impose their own transaction limits. All deposits are processed in PKR and credited to your 68game wallet in real time under normal conditions.
DEPOSITS

JazzCash deposits at 68game are credited in real time under normal operating conditions — typically within 30 to 60 seconds of the transaction being confirmed on JazzCash's side. If your deposit does not reflect after 5 minutes, check your JazzCash transaction history first to confirm the transfer went through. If the deduction shows on JazzCash but your 68game balance has not updated, contact live chat support with your transaction reference number.
JAZZCASH

Yes, EasyPaisa is one of the most popular deposit methods at 68game and is fully supported. Simply select EasyPaisa from the deposit section, enter the amount (minimum Rs 500), and complete the transfer from your EasyPaisa app or USSD menu. EasyPaisa deposits typically reflect in your 68game account within one to two minutes. Your EasyPaisa account must be registered in your own name, matching your 68game KYC details.
EASYPAISA

68game accepts direct bank transfers from HBL (Habib Bank Limited), UBL (United Bank Limited), and Meezan Bank via interbank fund transfer (IBFT). Simply select your bank from the deposit menu, enter the amount, and complete the IBFT from your internet or mobile banking app. Bank transfers typically take between 1 and 24 hours depending on the time of day and banking system availability. Meezan Bank customers using Islamic banking can transact without concern as the transfer is a standard IBFT.
BANK TRANSFER

Withdrawal processing times at 68game vary by method. JazzCash and EasyPaisa withdrawals are processed within 5 to 30 minutes of approval under normal conditions. HBL, UBL, and Meezan Bank withdrawals take between 1 and 24 hours depending on banking hours. USDT withdrawals depend on blockchain confirmation times. Completed KYC verification is required before any withdrawal is processed. Most first-time withdrawals are reviewed for verification before release.
WITHDRAWALS

68game does not charge any fees on standard deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, HBL, or another bank — may apply their own transaction charges depending on your account type and the transfer amount. It is worth checking your payment provider's fee schedule for IBFT or wallet transfers. 68game will always credit or debit the exact amount you request, with no platform-side deductions.
FEES

The minimum withdrawal amount at 68game is Rs 500, matching the minimum deposit. Withdrawal requests below this threshold will not be processed. There is no maximum single withdrawal limit set at the platform level, though very large withdrawals may be subject to enhanced verification as part of 68game's standard anti-money laundering procedures. All withdrawals are sent to the payment method used for your most recent deposit.
WITHDRAWALS

Games & Gameplay

5 Questions

68game offers a massive library of 800+ slot games from leading providers including Pragmatic Play, PG Soft, Habanero, Spadegaming, and more. Titles range from classic 3-reel slots to modern video slots with bonus rounds, multipliers, and progressive jackpots. Popular choices among Pakistani players include Gates of Olympus, Sweet Bonanza, Mahjong Ways, and Starlight Princess. All slots are optimised for mobile play directly in your browser with no download required.
SLOTS

Absolutely. Cricket betting is one of 68game's most popular features among Pakistani players. You can place pre-match and in-play bets on Pakistan Super League (PSL) matches, international Tests, ODIs, and T20s featuring the Pakistan national team, as well as major tournaments like the Asia Cup, ICC World Cup, and international bilateral series. Markets include match winner, top batsman, total runs, over/under, and live ball-by-ball betting during active matches.
CRICKET PSL

Yes, 68game features a full live dealer casino powered by Evolution Gaming and similar providers. Available tables include Live Baccarat, Live Roulette, Live Blackjack, Dream Catcher, and Lightning Dice, among many others. All live casino games stream in HD and are fully playable on mobile devices — both Android and iOS — directly in your browser. No app download is required. The live casino operates 24/7 with real dealers streamed in real time.
LIVE CASINO MOBILE

Yes. All RNG-based games at 68game — including slots, table games, and arcade titles — use independently certified Random Number Generation technology. Game outcomes cannot be manipulated by the platform. Return to Player (RTP) percentages for each title are set by the game provider and certified by independent testing laboratories. 68game's platform operates under an international gaming licence that mandates regular audits of game fairness.
FAIR PLAY RTP

68game is a fully mobile-optimised web platform, meaning you can access the complete game library, live casino, sports betting, and account management features directly from your mobile browser on any Android or iOS device — without downloading an app. The platform loads quickly on mobile internet connections and is designed to work smoothly even on standard 4G connections widely available across Pakistan in cities like Karachi, Lahore, and Islamabad.
MOBILE

Bonuses & Promotions

4 Questions

68game offers a welcome deposit bonus for new players on their first deposit. The bonus is credited as a percentage match of your initial deposit amount, up to a specified maximum in PKR. To claim the bonus, select the welcome offer during your first deposit. The bonus funds are then added to your account alongside your deposit. A wagering requirement applies before bonus-derived winnings can be withdrawn — check current promotion terms in your account for the exact multiplier.
WELCOME BONUS

A wagering requirement is a multiplier that tells you how many times you must bet the bonus amount before any winnings from that bonus can be withdrawn. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place a total of Rs 20,000 in qualifying bets before withdrawal. At 68game, different game types contribute at different rates toward wagering requirements — slots typically contribute 100%, while live casino games may contribute at a lower rate.
WAGERING BONUS TERMS

Yes, 68game regularly offers ongoing promotions for existing registered players, including weekly reload bonuses, free spin bundles on selected slot titles, cashback on net losses, and seasonal promotions tied to major cricket events like PSL and ICC tournaments. The availability and terms of each promotion are detailed in the Promotions section of your 68game account. Promotions are updated regularly, so it is worth checking the section after logging in each week.
FREE SPINS RELOAD BONUS

Yes. If you have accepted a bonus at 68game but decide you no longer wish to complete the wagering requirements, you can forfeit the bonus through your account settings or by contacting live chat support. Forfeiting a bonus removes the bonus balance and any associated wagering requirement, restoring your real-money balance to its state before the bonus was claimed. Note that forfeited bonuses cannot be reinstated once cancelled.
BONUS FORFEIT

Safety & Responsible Gaming

4 Questions

The minimum age to register and play at 68game is 21 years. This is a firm requirement with no exceptions. Age is verified through CNIC-based identity verification as part of the KYC process. Accounts found to belong to players under 21 are immediately suspended, all balances are returned through responsible gaming procedures, and the incident is reported to the licensing authority. 68game enforces this strictly to protect young people from accessing gambling services.
21+ AGE POLICY

To self-exclude from 68game, go to the Responsible Gaming section in your account settings and select Self-Exclusion. Choose your preferred exclusion period: 1 week, 1 month, 3 months, 6 months, 1 year, or permanent. Alternatively, contact 68game's 24/7 live chat and request self-exclusion directly — the team will action it within minutes. During self-exclusion, your account is locked, all marketing communications are suppressed, and your PKR balance is held safely.
SELF-EXCLUSION RESPONSIBLE GAMING

68game operates under an international gaming licence and is accessible to Pakistani players who meet the 21+ age requirement. The platform complies with the conditions of its international gaming licence, which mandates responsible gaming measures, KYC/AML procedures, and fair play standards. 68game does not make specific claims about local licensing jurisdictions — players are responsible for understanding the laws applicable to online gambling in their own location.
LICENCE SAFETY

68game offers 24/7 customer support via live chat directly on the platform — this is the fastest way to get help. For non-urgent matters, you can also reach the support team by email at [email protected]. The live chat team can assist with account issues, deposit and withdrawal queries, KYC questions, responsible gaming requests, and general platform navigation. Response times via live chat are typically under 3 minutes around the clock.
SUPPORT
Need More Help?

Still Have a Question? We Are Here 24/7

If your question is not covered in the FAQ above, the 68game support team is available around the clock via live chat and email. No query is too big or too small — we are happy to help players from Karachi to Islamabad and everywhere in between.

Live Chat

The fastest way to reach the 68game team. Average response time under 3 minutes, available 24 hours a day, 7 days a week including all Pakistani public holidays.

Available on the 68game platform

Email Support

For detailed queries, KYC documentation issues, or formal complaints, reach the 68game team by email. Responses are delivered within 24 hours of receipt.

[email protected]

Help Resources

Read the full Terms & Conditions, Privacy Policy, and Responsible Gaming guide for in-depth information about every aspect of the 68game platform and your rights as a player.

Responsible Gaming Guide
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800+ games, instant PKR payouts via JazzCash and EasyPaisa, live cricket betting on PSL and international matches, and a platform built for Pakistani players. 21+ only. Gamble responsibly.

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